Terms of service

Buy with confidence with our 30 day returns policy

To be eligible for a return, the kit must be unused and in the same condition, and returned in the packaging box, as you received it. To complete your return request please use the contact form to claim a return stating reason for return, and you will be provided with a return address. Once the kit has been returned and inspected your refund will be processed. You will be responsible for paying your own shipping costs for a return.

Items received in the post damaged

Damaged items will be replaced or refunded if they are damaged in the post. Clear photographs of the exterior packaging and damaged item must be provided on receipt of damaged parcel.

McMillan Models strives to provide the best service and quality of products.

Delivery

All shipping rates are quoted at checkout. We endeavour to post the kits within the next working day but certainly within 4-5 working days (Monday to Friday). If you require delivery outside of mainland UK then please use the contact form for a shipping quote.